This Privacy Policy outlines how Teamtonic.co (“Teamtonic,” “we,” “our,” or “us”) collects, stores, uses, and discloses personal data in the following categories:

1. Customer Data: Personal data collected, processed, and managed on behalf of our business customers (“Customers”) through the Teamtonic cloud-based services, including platforms, products, applications, APIs, tools, and any ancillary services (collectively, “Platform”). As a “data processor,” we process Customer Data based on the instructions of our Customers, as detailed in our Data Processing Addendum. This policy does not cover the processing of Customer Data; please contact your account administrator for such inquiries.
2. User Data: Personal data regarding Customers’ contacts directly engaging with us about their Teamtonic account, such as billing contacts and authorized signatories, Account Admins, and authorized users of the Platform.
3. Prospect Data: Data concerning visitors to our websites, participants at events, and prospective customers who interact with our marketing and digital content under our control (“Sites”).
4. Technology Partner Data: Information related to individuals interacting as technology partners or candidates with our Platform, Sites, and events.

This Privacy Policy applies solely to our data practices as a “data controller” and does not cover data processing on behalf of Customers.

Data Collection & Processing

We collect the following types of personal data:

• Usage and Device Information: IP addresses, device and application data, activity logs, and tracking technologies such as cookies and pixels, detailing how Users and Technology Partners interact with our services.
• Contact and Profile Information: Names, email addresses, phone numbers, positions, and other profile data gathered during sign-up, profile creation, or through direct communications and third-party sources like LinkedIn.
• Communications: Data from inquiries, support requests, event registrations, and other engagements with our services.

Data Uses & Legal Bases

We process personal data for service delivery, legal compliance, and based on legitimate interests, such as improving our services, marketing, and securing our operations. Where applicable, data processing is also based on consent, which can be withdrawn by contacting privacy@teamtonic.co.

Data Location & Retention

Data is stored and processed in various locations globally, ensuring protection according to international standards and local laws. Data retention is as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Data Disclosures

We may disclose personal data to service providers, partners, and third-party app integrations as necessary for providing and improving our services. Data may also be disclosed for legal reasons or in response to legal requests.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience and analyze service usage. Users can manage cookie settings via their browser options.

Communications

We send service-related and promotional communications through various channels. Users can manage their communication preferences through their account settings or by contacting us.

Data Security

We employ industry-standard security measures to protect personal data, though absolute security cannot be guaranteed.

Data Subject Rights

Users have rights to access, correct, or delete their personal data, and to object to data processing. Requests to exercise these rights can be made through specific channels provided in this policy.

Additional Information

For more details or to exercise your data protection rights, please contact us at privacy@teamtonic.co.

This Privacy Policy is intended to provide transparency into our privacy practices and principles in a format that users can navigate, read, and understand. We are committed to protecting the privacy of our users.